Before contacting the Support: 

• Verify all points in the MEYTON FAQ!
• Note the versions of the software on the Meyton devices. Use the manual„Welche Version habe ich“ from the Meyton Homepage.
• Note the brand, model designation and version of all affected third party devices (printer, computer, beamer, monitor, network devices, etc.).
• Note the precise error descriptions! What happens? Under which conditions does it happen? When does it happen?

1) Please find your customer number on all Meyton delivery documents.